Kumar Heramba Narayan Naik is Senior General Manager (ICT) and CIO at TRL Krosaki Refractories Limited. Naik is an experienced ICT professional with a demonstrated history of working in the Refractories/mining and metals industry.

TRL Krosaki is looking at driving its digital transformation journey to optimize performance by leveraging innovative ways to work more intuitively and bring people together anywhere, any time and on any device. TRL Krosaki adopted technology that is agile, scalable, efficient, secure and mobile – and which enables users to become more productive. After a thorough due diligence study, the organization took a conscious approach to better understand the business requirement and decided on the implementation of Digital Workplace and Productivity Solutions. The implementation has enhanced efficiency and productivity by over 20% as well as reduced costs of travel owning to the increased adoption of secure Video Conferencing (VC) solutions along with Web Conferencing and IP Telephony. These solutions are tightly integrated to create one unified communication platform. Apart from accelerating productivity and collaboration, it has also ensured that “Digital Workplace” becomes one of TRL Krosaki’s key differentiators in the Refractories Industry.