Narottam Sharma is Head Transformation Network Service Business at STL. A transformation leader and turnaround architect, he has close to two decades of experience towards leveraging emerging tech across industries. He is passionate about generating new ideas & focusses on transformation initiatives that have a direct correlation to business growth objectives and customer experience. His unique capability of strategic mind-set with strong execution leadership has been a key in bringing large scale transformations.
Sterlite Network services business has been scaling up at very rapid pace, Over a period of last 2 years business has grown exponentially. In order to handle the exponential growth for services business, there was a critical need of technology platforms to enable business. The program service execution platform started with the objective of enabling execution through repeatable process documentation, automation, faster decision making, and real- time visibility. STL leveraged state- of- the art solutions for multiple domains, including Business Process Automation, ERP module implementation, document management systems, project execution and monitoring control system and Business Intelligence for MIS and dashboard to provide insight on project progress, also mobility for last mile real-time updates and reports. As agility and scale were the key for this project, the organization adopted IaaS and SaaS as part of its multi-cloud strategy. The project has helped the organization on both enabling the top line as a capability and support bottom line by eliminating project delays and corresponding impacts around cost, quality and time, improving OTD (On time delivery), visibility and tight control on partner governance.