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VIPUL ANAND

Vipul Anand is the SVP-IT & Chief Information Officer at Hindware Group. He is a Computer Science Engineering Graduate with +28 years of strong industry experience in Business and Technology and is a highly successful technology Leader having led the IT function of leading organizations. Vipul brings along strong Business & Leadership experience having worked with multi million revenue organizations and diversified Industrial Groups.

IoT enablement was introduced in the consumable durable product range of Hindware Home Appliances. IoT was duly integrated with the company base SAP ERP and base CRM system. This was connected from supplier, manufacturing locations to end consumer and service divisions controlled over a secure mobile enabled IoT platform. It has led to better consumer comfort and delight anytime anywhere using hybrid cloud and leveraging advanced IoT features on the products. There has been faster response to service support calls backed by mobility features and SAP integration into the IoT Solution. IoT enabled products on consumer business segments is the need of the hour across the consumers as it will add an immense competitive advantage to the company with the business teams expecting an improved revenue and customer delight with IoT enabled product range.

THE DIGITAL STRATEGY